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Peloton’s business model works on pioneering connected, technology-enabled fitness and the streaming of immersive, instructor-led boutique classes anytime, anywhere. Gone are those days when millions of dollars in fancy brand-building activities used to allure customers. Today customer loyalty is inclined towards brands that stand for social justice Bombay Shaving Company has transformed men’s grooming from a mundane to-do task to an experience to look forward to with its unique value proposition Gone are those days when millions of dollars in fancy brand-building activities used to allure customers. Today customer loyalty is inclined towards brands that stand for social justice Bombay Shaving Company has transformed men’s grooming from a mundane to-do task to an experience to look forward to with its unique value proposition Kodak’s story of failure is a perfect case study when management fails to recognize the change in industry due to its delusion of success. How? Customer Experience is a key aspect that any organization cannot afford to ignore. Companies are adopting different ways to achieve but how it can be self sustaining What is a retrenchment strategy and what are its type? Why giant companies like Ford India resort to such strategies to cut down costs and save the organization?
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